Important Forms

New Account Forms

Account Application Form

Get an account with Auto Parts Group on credit terms or a COD basis, please download and fill in the Account Application Form. To get started, click the yellow button to download the application form. Our form includes all the necessary information needed to apply for an account on credit terms or COD. (account applications, credit or COD are subject to approval)

Standard Trading Terms

Auto Parts Group’s standard trading conditions can be found in this document.

Warranty Forms

MotorKool Installation and Warranty

For warranty information relating to MotoKool engine cooling products.​

Genex Auto Electrical Warranty

For warranty information relating to Genex Auto Electrical products.

Rugged Products Warranty

For warranty information relating to Rugged Steering & Suspension products.

Collision Products Lifetime Warranty

For warranty information relating to collision products.

Credit Return Requests

Credit Return Form - Non APG Pickup

For our regional customers, we request that you fill out the credit return form and email (or fax) it to the appropriate state branch for authorisation prior to returning parts for credit.

For metropolitan areas serviced by our drivers, please ensure you provide detailed information on why the part is being returned.


  • If the part is being returned due to damage or defect, full details of the defect are required including the original purchase invoice number.
  • If a credit claim is being made pursuant to our Express Warranties Against Defects we require the original invoice number, full details of the defect, and proof of timeframe/km etc.
  • Acceptance of the part by our driver does not mean your application for a credit note is granted.

Your cooperation assists us in managing the credit and return-to-stock processes to ensure our inventory is well maintained.