Privacy Policy

Auto Parts Group Pty Ltd ABN 32 065 899 176 is the importer and distributor or automotive parts and aims to safeguard the privacy of personal information it collects. This Policy explains how we collect, use, disclose, retain and protect your personal information and describes how you can access and change your personal information or make a complaint.



Personal Information is information or opinion about an identifiable individual living human and includes facts that would identify you or from which your identity could be reasonably determined.

We collect personal information from you, for example when you submit an account application form, apply to be a website user (including use of our electronic parts catalogue) or request to receive our marketing materials.

We may collect your personal information from other sources, for example from a credit reporting agency, market research organizations, third party service providers, joint venture partners and related parties, and publically available sources of information such as telephone directories or social media communities.


We collect this personal information so we can identify you, conduct appropriate checks, set up and manage your account with us, manage your business relationship with us (for example by maintaining information in our client relationship management system), manage the sale of goods and services to you, administer our website and business (including keeping our website secure and analysing information regarding your use of our electronic parts catalogue and website) and market our goods and services to you (including sending marketing flyers or newsletters to you and conducting trade promotions from time to time).


Except as provided in this policy, we will not provide your personal information to third parties. We may disclose your personal information to:

  • any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out
  • any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out
  • to the extent that we are required to do so by law;
  • in connection with any ongoing or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  • to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
  • to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal


From time to time we may need to disclose your personal information to and collect your personal information from other countries.

We may have to send your personal information overseas or collect personal information from overseas for certain electronic transactions or when we have outsourced a business activity to an overseas service provider with whom we have a contractual relationship. You expressly agree to the transfers of personal information described above.

We may use a variety of methods to disclose your personal information to the parties identified above such as written forms, electronic delivery systems, data transfer and telephone.


Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

However, we will retain documents (including electronic documents) containing personal information:

  • to the extent that we are required to do so by law;
  • if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).


We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, modification or disclosure.

We protect your personal information by limiting physical access to our premises to authorized people, entering into confidentiality arrangements with our employees and contractors who have access to personal information and by maintaining IT security and backup measures.

Our website may rely on “cookies” to communicate with you. A “cookie” is a piece of data that an internet site sends to your computer and which may be temporarily stored on your computer. Once you are logged off from our system the “cookies” we use are no longer active. We may use these “cookies” to gather statistical information on the use of our website.


You have a right to access and correct any personal information held by us.

Please let us know if the personal information you have given us needs to be corrected or updated.

You can request access to the personal information we hold about you by contacting us.


If you have a complaint regarding the collection, use or retention of your personal information, please contact us first and we will try and resolve the issue.

If you are not satisfied with our response you can make a complaint to The Office of the Australian Information Commissioner (


We may update this document from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes.


You can contact us by writing to us at 72 Pritchard Road Virginia Qld 4171, Attention Legal Department.

Who we are

Suggested text: Our website address is:



Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.



Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.



Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.


Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.


How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.


What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Where we send your data

Suggested text: Visitor comments may be checked through an automated spam detection service.