For installation and warranty information relating to Motorkool Heat Transfer products.
For warranty information relating to Genex Auto Electrical products.
For warranty information relating to Rugged Steering & Suspension products.
Credit Return Requests
For our regional customers, we request that you fill out the above form and fax or email it to the appropriate state branch for authorisation prior to returning parts for credit.
For metropolitan areas serviced by our drivers, please ensure you provide detailed information as to the reason for the part being returned.
- If the part is being returned due to damage or defect full details of the defect are required including original purchase invoice number.
- If a credit claim is being made pursuant to our Express Warranties Against Defects we require the original invoice number, full details of the defect and proof timeframe/km etc .
- Acceptance of the part by our driver does not mean your application for a credit is granted.
Your co-operation assists us in managing the credit and return-to-stock processes to ensure our inventory is well maintained.
Account Application/Trading Terms
Auto Parts Group are happy to trade with you on a C.O.D. basis, however if you would like to apply for a account please download the form from the link above, which includes our Trading Terms.