Auto Parts Group as direct importer provides the same consumer guarantees (previously called statutory warranties) regarding matters such as quality as the companies that directly import genuine parts and supply them to the genuine dealer networks.
The Australian Consumer Law does not specify the period of time the customer guarantees apply for and this must be determined on a case by case basis.
Genuine parts manufacturers make statements about their parts “warranties” from time to time but, as is the case with the recently released “Toyota Genuine Parts Warranty Statement”, it is not clear who gives the warranty – Toyota Motor Corporate Australia, some other company in their corporate group or the individual dealers.
See the fine print – the warranty statement given may not necessarily exceed your rights under the Australian Consumer Law.
At Auto Parts Group – we keep it simple – you do not have to keep track of time limits.
Under the ACL people can make a claim against Auto Parts Group as direct importer of parts, if we breach our consumer guarantees, for all the different types of parts we sell – genuine or aftermarket.
The benefit of dealing with Auto Parts Group is that you are dealing with the direct importer of parts. This provides efficient mechanisms for any warranty claims on any parts we sell.
More importantly it gives you profitability, we can offer lower prices because we have a better, more efficient, model for the distribution of parts in Australia. In each repair, there are benefits of differing parts options be they aftermarket or genuine. We are your one stop shop for different part options.
Do you know the identity of the direct importer for the parts you buy from dealers?
You know us and we are easy to deal with – direct importer – one company – genuine and aftermarket parts – Auto Parts Group.
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