From all of the staff at Auto Parts Group, we would like to acknowledge the passing of one of our own, Ian Atkinson. Following a lengthy and courageous fight with cancer, Ian passed away on Saturday 4th May.
Ian will long be remembered as a true gentleman and loyal friend by many in the panel repair industry in Melbourne.
Our thoughts are with Debbie and the family.
For those who attended the 2013 AAA Expo at Darling Harbour this April, we hope we saw you there. To those who thought they’d stay home – you missed out big time. This year’s show was a mammoth event, with all the major suppliers striving to outshine with bigger and more impressive displays than ever before in this bi-annual pinnacle event for the automotive aftermarket.
Beautiful Sydney weather set the mood for what was, I’m sure, a successful show for all.
Next one scheduled for 2015 and from what the event organisers tell me, it’s going to be off the scale!
Congratulations to Stuart Charity, the crew at Australian Automotive Aftermarket Association, and event staff and organisers for a seamless production.
After months of negotiations by our Stakeholder Relations Manager, Nigel Bishop, finally many insurers are supporting an unbiased pricing structure for Auto Parts Group’s aftermarket and genuine parts. Insurers recognise this is essential for promoting competition in the auto parts market in Australia.
Repairers can charge list for genuine parts and up to 70% of list for aftermarket parts purchased from Auto Parts Group .
We congratulate stakeholders in the collision repair industry for recognising the genuine value and benefits of differing parts options in each repair including aftermarket and genuine parts imported direct from overseas.
We encourage all stakeholders in the collision repair industry to end unfair market disincentives for some types of parts. We aim to end the pricing policies of insurers which provide the largest financial rewards to collision repair shops only when they utilise the most expensive replacement parts option in repairs.
Following a meeting of repairers in Brisbane recently Auto Parts Group was asked to stop supplying a particular repairer because of its recent association with an insurer. Of course we said no! Auto parts Group has had a long standing relationship with the repairer even though nowadays 99.9% of their supply comes from the genuine dealers.
We were told that the repairer making the request and other repairers (who would be calling us) would cease buying our parts unless we agreed to stop supply.
Arrangements or understandings between repairers to stop purchasing parts from us are absolutely prohibited under the Competition and Consumer Act. Penalties apply to those contravening the law and those knowing concerned in the contravention.
Auto Parts Group supports all participants in the automotive industry without fear or favour!
We seek your continued support based on the support we have provided the industry for the last 18 years.
Comments – nigel@autopartsgroup.com.au
Auto Parts Group as direct importer provides the same consumer guarantees (previously called statutory warranties) regarding matters such as quality as the companies that directly import genuine parts and supply them to the genuine dealer networks.
The Australian Consumer Law does not specify the period of time the customer guarantees apply for and this must be determined on a case by case basis.
Genuine parts manufacturers make statements about their parts “warranties” from time to time but, as is the case with the recently released “Toyota Genuine Parts Warranty Statement”, it is not clear who gives the warranty – Toyota Motor Corporate Australia, some other company in their corporate group or the individual dealers.
See the fine print – the warranty statement given may not necessarily exceed your rights under the Australian Consumer Law.
At Auto Parts Group – we keep it simple – you do not have to keep track of time limits.
Under the ACL people can make a claim against Auto Parts Group as direct importer of parts, if we breach our consumer guarantees, for all the different types of parts we sell – genuine or aftermarket.
The benefit of dealing with Auto Parts Group is that you are dealing with the direct importer of parts. This provides efficient mechanisms for any warranty claims on any parts we sell.
More importantly it gives you profitability, we can offer lower prices because we have a better, more efficient, model for the distribution of parts in Australia. In each repair, there are benefits of differing parts options be they aftermarket or genuine. We are your one stop shop for different part options.
Do you know the identity of the direct importer for the parts you buy from dealers?
You know us and we are easy to deal with – direct importer – one company – genuine and aftermarket parts – Auto Parts Group.
Send your comments to nigel@autopartsgroup.com.au
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